Ann Pettengell - Latest jobs - Customer Service/Call Centre

Customer Service/Order Fulfilment Assistant

Cambridge, Cambridgeshire, England (£16k - 18k per year)

Our client is an exclusive distributor of high quality beauty and medical products and services throughout the UK. Due to continued growth, they have an opportunity for an Order Fulfilment Assistant to join their Cambridgeshire based team. This is dual role that combines offering a bespoke order fulfilment service, alongside responsibilities for database and general administration.

This vacancy represents an excellent opportunity for the successful candidate to work alongside a very motivated and ambitious team, in ensuring that as the business expands, the company continue to deliver first class customer service and effectively meet the needs of their clients. Opportunities for progression will be available.

This evolving role will include the following responsibilities;

  • Printing and processing incoming orders

  • Generating invoices

  • Updating customer database

  • Receiving and checking incoming stock

  • Preparing boxes for orders

  • Picking orders for packing

  • Processing courier labels ready for distribution

  • Sending sample packs to customers

  • Sending out promotional materials

  • Assisting with stock taking

  • Monitoring and maintaining office supplies

  • General stores/housekeeping

The successful candidate will be able to demonstrate the following skills set;

  • Customer service focussed

  • Excellent attention to detail

  • Organised, dependable and professional

  • Excellent verbal and written communication skills

  • Competent user of MS Office

  • Ability to use initiative, anticipate what is needed and take appropriate action

  • Have a can-do and adaptable approach to daily workload

To Apply

Please send your CV in MS Word together with a covering letter outlining your salary expectations and current notice period.

Additional Information

Location: East Cambs (not accessible via public transport)
Vacancy Type:
Salary: £16,000 - £18,000 doe
Hours: 37.5 per week

Call us today on 01223 350234