Administrator
Cambridge, Cambridgeshire, England (£18k per year)
A not-for profit organisation based in the city centre is looking for an Administrator to provide support to senior staff on a 12 month fixed term contract. This is a varied role that will require you to be flexible to support various departments across the organisation, responding to fluctuating workloads throughout the year. As a proactive and customer focussed individual that is able to demonstrate drive and enthusiasm, you will have a passion for education and the opportunities it presents to change lives.
In return, you will be joining a small team or experienced professionals, all of whom make a worthwhile contribution to the organisation and are dedicated to working together to provide an excellent service to both learners and external service providers.
Key Responsibilities
- Provide administration including processing of applications, exam and coursework entries, ensuring 100% accuracy
- Respond to queries from both learners and partnership centres to try and resolve problems and issues
- Maintain external relationships with partnership exam centres and sponsors
- Ensure accurate and timely reporting for sponsors and assist with analysis where required
- Providing holiday, sickness and general busy period cover where required across both Student Support and the Course Advice Team
- Deputising for the Senior Administrator: Exams and Assessments
Experience/Skills/Knowledge
The successful candidate will:
- Have previously worked in a customer service and/or administration role
- Be able to demonstrate excellent written and verbal communication and analytical skills and be able to understand, interpret and present data
- Have a good understanding of examination requirements, exam entries and regulations
- Be IT literate with the ability to learn new systems
