Ann Pettengell - Latest jobs - Sales & Marketing

Digital Marketing Support Assistant

Cambridge, Cambridgeshire, England (£20k per year)

Role Outline

We are looking for a full-time digital marketing support assistant to provide support to the digital marketing team. This is a great opportunity to work alongside experienced marketing professionals to help you develop your skills and get involved in all aspects of growing the digital presence of prestigious company.


Key Duties

  • Help to maintain high standards of contact data quality and accuracy
  • Be an advocate of the CRM, promoting and encouraging best practice when liaising with users
  • Provide support to Marketing and other teams for the CRM, email campaigns and web updates
  • Provide administrative, technical and project support for digital marketing activities
  • Work on regular contact data cleansing and maintenance tasks as well as data audits
  • Help to monitor, analyse and report on online initiatives through a variety of tools and processes
  • Carry out regular technical and administration tasks on the content management system
  • Web content editing: updating and reviewing online content, particularly on the main website
  • Assist with analysis and research to monitor the online marketplace and to help ensure that the  online offerings remain competitive and in line with industry benchmarks
  • Help to document and share digital marketing processes and knowledge through the creation and distribution of policies, technical notes, training notes and user guides as well as coaching users over the phone and face to face when needed


Skills & Experience

  • GCSE Maths and English (A-C)
  • Basic knowledge or experience of using CRM systems
  • Basic knowledge and experience of content management systems
  • Good knowledge of Microsoft applications including Word, Outlook, Excel and PowerPoint
  • Excellent communication skills, both written and oral
  • Excellent organisational skills with high levels of accuracy and attention to detail
  • Enthusiastic with a “can-do” attitude and a keen willingness to learn
  • The ability to grasp technical concepts and processes quickly and easily
  • Able to work independently as well as part of a team
  • A keen interest in digital trends and new tools and developments

To Apply

Please send your CV in MS Word together with a covering letter to

Call us today on 01223 350234