Client Services Administrator

  • £20,000-£24,000 D.O.E
  • Location: Working from home
  • Job Type: Permanent
  • Date posted: 28/07/21
Sarah Flack

Hi I'm Sarah,
I manage this role

Client Services Director

Please get in touch if you would like to discuss this role

Job description

Job reference: 3996/2

Role Outline

We are partnering with an award-winning property business who are expanding their team due to growth and their ongoing success. We are looking for a strong administrator who possesses excellent attention to detail and time management skills.  With business being generated via referral and reputation, it is key that the Client Services Administrator mirrors the client’s values, professionalism, and high standards.

This role would suit someone who has worked in a professional services or consultancy environment, who can provide support to all client related principles whilst ensuring all client communication is executed with the utmost accuracy and efficiency.

Key Duties

  • Generating client correspondence administered in line with client services procedures, often sending paperwork directly to clients
  • Liaising with regional partners on client matters
  • Maintaining client confidentiality at all times
  • Creation of emails, letters and reports
  • Proof-reading, formatting and collation of client reports
  • Management of documents uploaded onto cloud network
  • Creation of invoices and maintaining an up-to-date spreadsheet
  • Updating CRM system
  • Ad-hoc duties to assist client services

Person Specification:

  • Educated to A-level qualification
  • Experienced administrator
  • Excellent IT skills and good working knowledge of Microsoft suite
  • Excellent communication and presentation skills, fluent English speaker
  • Good time management and organisational skills
  • Ability to handle complex workload with accuracy
  • Numerate and good level of experience using spreadsheets
  • Must be able to adhere to confidentiality
  • Confident and driven
  • Knowledge of the property market is desirable, but not essential

Next steps

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