Legal PA

  • £23,000 per annum
  • Location: Cambridge and home working
  • Job Type: Permanent
  • Date posted: 01/02/22
Sarah Flack

Hi I'm Sarah,
I manage this role

Client Services Director

Please get in touch if you would like to discuss this role

Job description

Job reference: 183/34

Role Outline

We are seeking a skilled Legal PA who can work collaboratively with like-minded career focused professionals.

Legal PAs are responsible for a wide and varied range of tasks to support our client’s business, who empowers their people to stretch their skills and encourages ongoing personal and professional development through a Development Framework and Learning Paths. The programme is designed to support the Junior Legal PAs with on-the-job training, coaching, continued feedback and development

Key Duties

  • Diary management
  • Organising and planning meetings, arranging for necessary equipment and refreshments using the technology and resources available for both physical and virtual meetings
  • Managing and prioritising workload, delegating and owning transactional tasks
  • Acting as liaison point for colleagues and clients
  • Screening calls and delivering concise messages for callback purposes
  • Assisting with client queries during stakeholder absences
  • File management
  • Preparing and submitting expenses
  • Utilise CRM as a key business tool, including managing, updating, reporting and research
  • Providing comprehensive financial administrative support to stakeholders; ensuring compliance with legal, firm wide and practice group specific policies and procedures
  • Assisting with the team on business development follow ups, sending emails and diarising reminders upon instruction
  • Supporting with marketing and business development related activities
  • Build and maintain collaborative working relationships with all clients and colleagues, building trust and strong networks
  • Continously seeking opportunities to embrace technologies which improve our ways of working and that drive efficiences to day to day activities
  • Ambassador for self-serve technology, role modelling the use of technology to support day to day tasks, as well as aiding team members to embrace new technology
  • Supporting the wider PA team, covering team members during absences or when required
  • Flexible approach, adopting a blended work pattern approach in hours and location, to accommodate stakeholder and client needs
  • Demonstrate client service excellence by being responsive to all requests, effectively utilising all communication channels available across a blended work pattern


  • Experience of working within a similar environment
  • Excellent communication, organisation and interpersonal skills, with the confidence to liaise with senior team members
  • Seeks to provide an outstanding level of client services at all times
  • Good relationship building skills, both internal and external
  • Uses initiative
  • Ability to delegate and own transactional activity
  • Strong team ethic; offer to support where necessary
  • Intermediate skills in Microsoft applications including Outlook and Teams
  • Desire to strive and go the extra mile
  • Flexible and easily able to adapt to change

Additional Information

Location: Cambridge City (no parking) and home working

Salary: £23,000 per annum, plus comprehensive benefits package

Hours: Full-time



Next steps

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